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How To Get New Customers With Mobile Marketing

Posted by Trumpia on Jun 11, 2015

42426956_l.jpgCopyright: wavebreakmediamicro / 123RF Stock Photo

Mobile marketing is becoming increasingly popular today when it comes to getting consumer attention and bringing in new customers. With these new mobile marketing trends gaining traction and importance in the marketplace, companies are discovering all the ways they can use them to grow business revenue and gain new customers.

If your company isn't using mobile marketing, you may be falling behind your competition. That can be hard to recover from, so it's vital that you get started on mobile marketing for your company. That way you can keep up with the market, and also show your customers that what they want and need is important to you.

That builds loyalty. But where do you start? There are many different options to consider. Among the ways to develop a mobile marketing strategy are:

Growing your customer database through text-to-join, to target non-smartphone users and those who don't want to download an app

Even though it seems like everyone has a smartphone today, you might be surprised by the number of people who don't actually own one. They still use the other style of phones, that don't have internet connectivity. Those phones do have a text feature, though, so giving them the option to join your database through a text is a great way to continue adding interested customers to your marketing efforts.

When you give people options, you're going to get more interested customers. They feel like you care about them and understand their needs, and that you aren't just focused on the people who have smartphones. That can make a lot of difference in how a customer feels about your company, and how much loyalty they show to buying from you.

Creating your own branded mobile app to target smartphone users with more features like location, push notifications, and loyalty rewards

Mobile loyalty coupons are an excellent idea. Not only do consumers who use smartphone like to get coupons that way, but those coupons are also easy for them to redeem. That can make them feel much more comfortable about their association with your company, and give them the opportunity to use their coupon right on their phone, the next time they shop with you.

The convenience factor is big there, and that convenience can be what makes your company stand out above your competitors. The easier you make it for customers to buy from you, all other things being relatively equal, the more likely they will be to buy what you have to offer.

Creating an app that addresses the issue of mobile loyalty coupons and other loyalty rewards, along with location and push notification features can be a way to extend the reach of your marketing. By downloading your app, customers show that they are interested in what you have to offer.

You can see how many customers are downloading what you have to offer, and collect information about them that will give you a much better idea of who your target market really is. The more you know about that target market, the more you can give the people in it what they are really looking for - and that builds their loyalty to your company. It's a winning situation for you and your customers.

Sending SMS, MMS, and in-app notifications, and push notifications to send deals and coupons to those who have opted-in via text-to-join or downloaded your app

When you start getting customers interested in what you have to offer, you can't just pull them in and then forget about them. They need to know that they can consistently get deals, coupons, and notifications about your product or service, so they can have a relationship with your company.

With SMS marketing and MMS marketing, mobile loyalty coupons and other types of deals can be pushed to your customers through text or through the downloaded app. That gives them a way to stay connected with your company, and also helps them remember that your company values them as customers and wants to offer them good deals they can use to get what they need and want from you.

Creating a mobile loyalty rewards program to track customer purchases, encourage repeat visits to redeem loyalty points, and send more relevant offers in the future 

A loyalty program is among the best ways to get customer attention and reach out to them through mobile marketing. They almost always have their phones with them, so keeping your company in their minds when they're out and about can mean they'll stop in to see you - and use that latest deal or coupon - instead of going to a competitor's shop.

[Tweet "A mobile loyalty program is among the best ways to get customer attention"]

You can also track their purchases through the program, which helps give you plenty of great ideas about who your customers really are and the kinds of things they like to buy the most. The more you know about these customers, the better off you'll be when it comes to marketing to them the right way, and offering them deals and coupons that actually matter to them.

Not building good relationships with your customer bases, and not reaching out through your customers' preferred methods of communication, can kill your marketing campaign before it even gets started. No matter how great you think your emails are, you've stuck with them for too long.

They have their place in a marketing campaign, but they shouldn't be the only part of that campaign. You need more than that, and mobile marketing options can be the answer you were looking for. Mobile campaigns reach out to customers the way they like, and wherever they are, and you can target your promotions to them more effectively, as well.

With an increasingly mobile society, the wave of mobile marketing that is sweeping through companies is only going to get stronger and more important in the coming months and years. It's better to be on the forefront of that wave, so you can stay ahead of your competition and keep customers loyal to your business. With the right mobile marketing strategy, you'll get that customer loyalty you're looking for.

 

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Topics: Mobile Marketing

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