It’s summertime! A time for public events and fun in the sun, but also a time for heavy traffic and heat waves. Luckily, SMS is the perfect solution for texting critical alerts to the public about heat waves, power outages, events, and traffic updates. So, join us and see how government agencies are benefiting from using SMS to streamline communications with the public, their employees, and volunteers.
Ensure Safety During Emergency Situations
A key to dealing with an emergency situation is quickly informing the public of the danger. Studies have shown that 90% of all texts are read within 3 minutes of delivery, which means text messages are the most reliable form of communication when it comes to emergency notifications.
Summer is a popular time for basking in the sun, but this hot season is notorious for heat waves. Sending mass text alerts allows government agencies to notify the public in a timely manner so that power outages and other potential emergencies don’t creep up on people and cost government agencies and the public money.
Keep Citizens and Government Agencies Informed
Texting has proven itself to be an important tool when it comes to sending event reminders, road collision notifications, and weather alerts to the public. With text keywords, agencies can quickly collect contacts to begin sending them these messages.
But maintaining an informed community is a two-way street, where the government and public must communicate issues to better serve the community. With a texting solution like Trumpia, you can use two-way texting to allow government agencies to ask the public questions and receive answers in real-time.
Get Your Community Engaged
With a read rate of 98%, SMS messages are the best way to boost attendance at summer events, increase donations, and get more volunteers.
Getting members to your summer events and coordinating volunteers can be a be a daunting task. But with SMS, government agencies can send mass alerts before registration for summer camps, meaning the public will know about programs and you will receive more applications.
You can also use texting as a way to receive feedback from the public about events and services. Send surveys and polls directly to their phones and allow them to text back responses. With a response rate 750% higher than email, text surveys sent via text messaging will garner enough feedback to actually make an impact.
Improve Processes
Government related processes can be time-consuming to say the least. Tedious tasks such as voter registration, billing, health insurance enrollment, and information lookup can all be streamlined by implementing an SMS service.
Text messaging can effectively increase voter registration and insurance enrollment by sending scheduled reminders of enrollment deadlines, step-by-step guides for registration, and even locations of the nearest polling and enrollment centers.
Citizens are tired of wasting their time waiting in lines, especially at the DMV. Free up the lines at public offices by sending documents, appointment reminders, and or schedule appointments via text, alleviating the pain of waiting an eternity in line for a simple registration form or enrollment document.
Increase Your ROI
Do you want to maximize the way you use your budget? Text messaging is a practical and cost-efficient method of communicating with staff and the public. Text messaging allows government agencies to save time and money by streamlining their operations by using the most effective channel to distribute important information.
Staying up to date when collecting and making payments can be a trifling task for both government agencies and constituents. By putting an SMS service to work, government agencies can schedule payment reminders in advance for taxes, utility bills, or even provide citizens a web link to pay, all via SMS.
Government employees take time out of their day to schedule appointments, and not showing up means time and money are being put to waste. Government agencies can use SMS to send appointment reminders along with a list of documents to bring, making effective use of everyone’s time.
Click below to sign up for a free consultation and see how Trumpia can help government agencies better serve the public.
