Minimize abandoned carts during the Holiday season with SMS texting. 

With the Holiday season upon us and the festivities high, it is so important that businesses and retailers are shifting in order to meet the growing demands of consumers. Sales around this time of year are exploding because people are constantly engaging with businesses and buying gifts either for themselves or for loved ones. And fascinatingly, especially after COVID-19, e-commerce has been rising as one of the most rapidly growing industries in the country. 

This makes sense, considering that so many people are opt-ing into contactless methods of payment and purchasing. Furthermore, with company websites and even social media featuring products, it is so easy to buy a product online in this day and age. Therefore, if you are a retailer, you need to be taking advantage of the internet and social media in order to survive.

A universal experience in the e-commerce world is to have so many prospective customers leave their carts after they placed a couple of items into their order. All of us have experienced this before. We are all guilty of starting our holiday shopping, only to get sidetracked or busy with our schedules. Or even worse, so many of us know what it’s like to have your items in a cart, and when you are trying to get back to it, you find that all of the items got deleted. You can prevent all of this with SMS texting.

Here at Trumpia, we highly recommend using SMS texting in order to remind people to complete their payment. This ensures that you can convert leads to meaningful sales, and avoid losing any transaction forever. Here is how you can send these types of messages to your subscribers: 

Automation

Trumpia is known for our cutting edge technology, which features an automation tool that is extremely intuitive and powerful. You can integrate third party applications in order to trigger a message to send to a customer whenever they leave their cart unattended for too long. This will make sure that they are being reminded of the potential transaction that they most likely want to complete. 

Create a Message Template

One of the best things about Trumpia is that you are able to create message templates in order for you to save time and effort. We recommend personalizing it as much as possible, and including a hyperlink which Trumpia conveniently shortens in order to make it look more presentable. You can set it so that the link will take the customer directly to their cart with all of the items they added in. 

That’s it! These two features are capable of reminding your customers of their abandoned carts. This one time setup is a great insurance for companies who are struggling to convert leads. We also recommend utilizing coupons and discounts, or even conducting sweepstakes in order to entice your customers even further. Learn how to set up a SMS contest here.