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A Journey to Intelligent Messaging


How to Utilize SMS Chat Boxes

Posted by Jason Park on Nov 10, 2021


Looking for a quick and codeless way to start using SMS chatbots? Read this blog to learn more!

One of the most frequently asked questions we get here at Trumpia are questions related to chat boxes. Chat boxes are so useful because they can interact with customers for you without you having to manually type out the answers yourself. They also can do the following:

  • Improve customer service and communication
  • Send mass text messages
  • Increase conversion rates

These automation tools are the technology that fuels companies and frees you to focus all your time and energy on tasks that matter.

So many people know what chat boxes are and want to use them, but it can be quite a daunting task if you do not know how to write code yourself. Luckily, one of the integrations we offer, Zapier, does all the work for you. By signing up for this exclusive service, you can work with our dedicated account managers to help build out your SMS chatbot. Zapier will do all the coding work for you. By using this feature, you are ensuring that you can qualify leads while maximizing all your sales opportunities.

We also highly recommend using chat boxes to get the conversation started. Rather than having them wait ridiculously long wait times over queues or phones, you can set up your chat boxes where people can schedule meetings with your team or even resources that can help them without you having to answer it directly. 

It is THAT easy. To help get the chatbot started, make sure you have people opt-in to those specific messages by having them text a keyword to a dedicated phone number. That way, you can help streamline people to all the proper channels where they can be receiving the right messages.

Start using Trumpia for all your SMS Texting needs today! We look forward to expanding all your desires and offering them through our features and integrations today. If you want to learn more about our product, please feel free to reach out!

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