Anyone who is in the banking and financial services industry knows it can be a tough and stressful job. If you are a business that is handling money, you know that having a streamlined and open communication system is one of the most important assets to any bank or financial service. Without a way to quickly and securely send messages to one another, there can be a lot of unnecessary trouble.

That is why so many banks and financial institutions are opting to use SMS texting as their premiere form of communication with their customers and with each other. By doing so, they are ensuring that their money is being kept safe while being able to communicate with customers that are entrusting them. And in the bank/financial services industry, trust is everything.

When starting out a SMS program for your financial service institution, we recommend utilizing an omni channel approach to your marketing and communication strategies. SMS texting shines when you use it in conjunction with other popular methods of communication like email. We also offer powerful and seamless integrations that combine the software you’re already using  with Trumpia’s SMS software. You need to start using SMS texting today in order to take advantage of the 97% read rate that occurs when using SMS technology. 

Here are some of the top benefits you get when you start using SMS messages for your financial institution:

Increase Security with Two Factor Authentication

For banking and financial institutions having a unique login and password is not enough to protect your account with hacking and cyber attacks on the rise. Two factor authentication ensures that any chance of identity theft or fraud is eliminated.

Send Reminders

Automate your SMS messages by utilizing pre-scheduled messages in order to remind your customers of late payments, upcoming notices, and more! This can help eliminate any confusion moving forward or complaints from people who had to pay fees. 

Provide Premiere Customer Service

One of the beauties of SMS texting is that you are able to have a conversation with your customers through two-way texting. If your client or customer has an issue, you can address their complaints immediately through a quick text message response in real time. This will help communicate to your contacts that you value their feedback. 

Start using Trumpia today for your financial institution, service, or bank! We recommend contacting us by visiting our website in order to learn more about our software!