Trumpia offers ways you can use text messaging for the healthcare industry in order to help save lives. 

In light of COVID-19, the healthcare industry has become increasingly overwhelmed as the pandemic continues. More than ever, people are understanding and appreciating the importance of our healthcare workers as they continue to help the public navigate this global health crisis. With these growing concerns, healthcare workers and sectors have found that they need to reimagine ways of communicating, especially contactless methods that are able to reach out to large amounts of patients at a time. SMS texting is the perfect solution - especially with HIPAA compliant text messaging. 

Texting private patient information is allowed by HIPAA only if the service provider has warned the patient that the risk of unauthorized disclosure is a possibility and has obtained the patient’s consent. Both the warning and the document must be documented. With these two easy steps accomplished, the possibilities of SMS texting for patients is endless, and has the ability to increase patient engagement and satisfaction. These are some ways that you can use SMS Texting for healthcare:

• Important COVID-19 Information

Send important statistics, facts, and helpful information to patients regarding COVID-19. Especially in the modern era where there is misleading information circulating everywhere, it is crucial to get the right information to the people you are caring for. Include Multimedia messages like pictures, videos, and more to make your message more engaging and helpful to understand.

• SMS Texting for Alerts 

Simplify the process. With the amount of information that nurses, doctors, and other health practitioners are constantly bombarded with, SMS texting can help make communication easier. Patients often complain about long wait times. However, with SMS texting, patients can send their requests easily and have real time, one to one responses right back at them. You can also use texting to send appointment reminders so your office runs smoothly and on time.

• Text Messaging for Outbound and Next Steps.

SMS texting also opens up communication with not just patients, but also family members and other staff members that need to know information regarding the patient. 

• Automation

Finally, SMS texting can allow the healthcare industry to work smart rather than wasting time in tasks that are exhausting and tedious. There is nothing more frustrating on the side of healthcare workers than tending to messages and questions that are self explanatory or persistent. Hospitals and healthcare clinics can set up one time automations and work flows that essentially auto send messages when a predefined criteria is triggered. 

We highly recommend checking out our other blogs and website to learn more about our software and SMS technology!