Discover ways that you can use SMS texting for IT department!

Today, especially in light of COVID-19, companies and businesses are heavily dependent on technology in order to advance their agendas forward. Everyday operations have been forced to pivot online in order to adapt. Therefore, IT departments more than ever are crucial in order to ensure security and productivity of a company. In order to meet these growing demands, these IT departments need ways to communicate with other departments in a quick and efficient manner. SMS texting is one way to solve communication issues you and your IT department may be having. 

Here are five reasons why you should use SMS Texting for your IT department during COVID-19

• Send alerts

Now that many companies have shifted to working at home, it is difficult to send information fast without a streamlined way of communicating. With issues such as suspicious emails, outages, and viruses occurring all the time within the IT world, it is so important that you send alerts in a timely fashion. Trumpia is a way where you can send thousands of messages due to our powerful texting software. Either set them on autopilot or continue to send real time messages in order to spread important information. 

• Create appointment reminders 

Don’t waste time by continually sending messages that can easily be set up one time beforehand. Appointment reminders are crucial in the IT world, especially when IT departments are continually scheduled for maintenance work and for overall checkups. If you need to confirm appointments and even send over material to complete beforehand, SMS texting can save you a lot of energy. 

• Integrate with other applications

Trumpia also is capable of integrating with applications that you already use on a daily basis. One helpful SMS integration that many companies have utilized with us is integrating our software with calendar applications that help automatically send reminders on a given date. Our dedicated coders also work tirelessly to help code any other integrations you might need at a reasonable fee. 

• Have one to one conversations 

Customers and team members often have questions that they want quality and dedicated support for. You can text enable your office number, saving you from long calls or playing phone tag. Texting is not only an effortless way of communication, but also a way to answer important and pressing questions immediately.

• Ensures Security

Finally, your information is important, and the safety of your digital data is crucial for so many companies. You can boost security with Trumpia’s two factor authentication feature that ensures that your information is only accessible to the right person.

Interested in learning more? Call us our contact us through our website in order to learn about our various features, use cases, and overall thoughts and concerns you might have in a potential partnership with us!