Ever felt overwhelmed by all of the messages that you haven't touched in your inbox? See how you can prevent cluttered inboxes by reading this blog!
Everyone knows the feeling of having an unorganized, cluttered inbox. Or maybe, you have ignored the problem for so long that it now feels so daunting - leading to so many unread messages. Learning how to effectively manage your inbox can lead to higher productivity, and ensure that no important information is being left unread or unsent.
While there are no easy fixes, here are some of the best practices we recommend having when using Trumpia’s sophisticated messaging system.
- Hire a team or person to routinely check on the inbox: You should never assume that someone is going to check on the messages themselves without direction. Hiring someone can be an excellent way to have a customer liaison who is addressing any concerns from your contacts.
- Respond and handle messages from one phone number: This is very important because if you forgot to do this and you send a message through your personal phone number, this can lead to confusion and you possibly even forgetting where the messages have gone later. With Trumpia, you are able to receive and send messages all from one centralized location, allowing you to stay organized.
- Use our filter features: Sort messages by criteria that you set: whether to look at opened messages, closed, or unread messages! This can save you time from having to scroll and look through countless amounts of messages that you will receive.
- Take advantage of automation: We understand that sometimes it is tiring to have to send the same messages over and over again. That is why you can create messaging templates that handle all of that information for you! All you have to do is load up that template and you are done! This is especially useful if you are trying to schedule an appointment with your subscriber!
These are some of the best practices to start implementing today when you are trying to organize your SMS inbox. See how you can also use our inbox to handle important tasks and functions such as customer service by reading here!
