Looking for a SMS texting feature that will save you time while keeping consistency? Use SMS Texting templates as the perfect automation solution.
At Trumpia, we are all about working efficiently and effectively in order to maximize you and your company's time. When you start utilizing SMS texting for your marketing campaign, you are going to start to notice that you will be sending a lot of messages over the course of each month. And it’s because people love engaging with their businesses, especially through text. It’s the reason that text messages have a 97% open rate, which is almost twice as effective than the next preferred form of communication - emails.
One of the best ways to save you and your team time when sending out messages is to utilize Text Templates. The beauty of Texting Templates is that you only need to create and set up the message one time - then, when you come back and want to send a similar message, you can preload the saved template! This is an excellent tool for campaigns and messages that are reoccurring, which you can also pre schedule, saving you even further time.
It also allows for consistency in brand voice and communication. The reality is, everyone in life communicates in a different way. And a lot of times, if it is drastically different from the next person, customers tend to get thrown off or even confused. For example, you do not want your customers to be sending slang if you are a professional company. Using text templates allows you to create consistency and even model how your company communicates.
Make sure that you are including the name of your company, a solid call to action, and ways to opt out. If you are looking for examples of excellent SMS texting messages, here is a comprehensive list of template examples that you can start using today:
- Sending alerts and reminders: especially in light of COVID-19, many companies need to send important information quickly in order to guarantee the safety of their employees and customers. Use text templates to save you time sending out a COVID-19 outbreak warning.
- Appointment confirmation and reminders: Save you and your office valuable time by handling all of your scheduling communications through SMS text. You can send messages that not only confirm your appointment, but also remind your client as the date approaches.
- Updates on packages and deliveries: In the modern age, everyone is utilizing delivery services in order to receive their important mail. One of the worst feelings is to wonder if your package has become lost or delayed without you knowing. Use SMS text in order to update your customers real time.
- Request for documents or payments: If you are a company that needs important information and/or payments, especially before a meeting, handle all of the paperwork requests over SMS text. Create a template that can help automate this process.
- Sending promotional messages: these messages can be the most creative. Whether you are marketing and promoting your new product or service, offering an exclusive deal, or even conducting a sweepstake giveaway, these are one of the best messages to start setting up and conducting regularly.
- Event and volunteer promotion: If there is an exciting event that is coming up, like a gala for a non profit, and you need volunteers, utilize SMS texting which has the power to send mass messages to thousands of people. Simply create a keyword, broadcast it, and start sending out messages that you can precreate, asking for volunteers.
These categorical texting templates will help save you and your company time, allowing you to invest all of your energy into bigger marketing campaigns, and more important use cases for SMS texting. If you want to see how you can expand your SMS texting program, read through our comprehensive list of features on our website!