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What is SMS Texting Automation?

Posted by Jason Park on Aug 18, 2021

Wondering how to automate and streamline your SMS marketing strategies? Read this blog to learn more!


SMS text message automation, in simple terms, is a message that is automatically sent after an action takes place to the customer or group of people. SMS texting automation has enormous appeal because it requires no effort or labor from companies who are sending the messages. It also ensures that subscribers are receiving information and messages in a timely manner. There are multiple ways you can automate messages with Trumpia’s SMS messaging software. 

Here is a list of the types of automation Trumpia offers when you start using our software today:

 

SMS Auto Responses

Auto responders are one of the best ways to show subscribers that you care, while displaying all the information they may need to know. Auto response messages essentially are sent once people opt-in to your messages. Businesses then can use these auto texts in a variety of ways including the ability to send them store hours and answers to common questions.

However, we recommend using auto responses as an opportunity to ask a question to your subscribers. These questions are tailor designed for you to capture meaningful data about your subscribers that are recorded for later use when designing your campaigns. They also are useful for showing your customers that you care about their answers and concerns. 

 

Appointment Reminders

Appointment reminders are one of the best ways to automate your messages as well. Rather than manually sending the same tedious message to your subscribers who have scheduled a meeting with you or your service, you can set up Trumpia so that there are automatic triggers that remind your subscribers when their appointments are upcoming. You can also use this automation feature to confirm or cancel their appointments beforehand so that you can adjust your schedule. 

 

Scheduled Text Messages

Finally, this is one of the most commonly used forms of automation that is highly effective and useful for people who need to send mass messages. With Trumpia, you can also control who receives the message and you can edit the pre-saved message right up until the message is sent without having to start over again. Scheduled text messages are perfect for companies and businesses of all sizes who are planning events or need to provide updates. 


If you have any more questions, please don’t hesitate to reach out to us. Request a free trial today in order to test run your SMS marketing needs. 

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